Returns & Exchanges
We want you to be fully satisfied with your dark aesthetic; if your purchase isn't quite right, you can return any unworn items within 28 days of delivery. Please ensure all original tags remain attached and items are in their original packaging to qualify for a full refund.
Initiate Your Return
Visit our online returns portal and enter your order number and email address to select the items you wish to send back.
Package Your Items
Securely pack your items in their original packaging, ensuring all gothic hardware and delicate fabrics are protected for transit.
Post Your Parcel
Generate your shipping label through the portal, attach it to your package, and drop it off at your nearest authorized collection point.
Receive Your Refund
Once our warehouse team has inspected your return, we will process your refund to your original payment method within 7-10 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing